Privacy policy

Privacy Policy and Data Protection 

Residential Park Sofia EOOD has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering, using and dissemination practices for this website: www.residentialpark-sofia.com.

Residential Park Sofia EOOD reserves the right to change this policy at any time by notifying users of the existence of a new privacy statement.

Residential Park Sofia EOOD respects your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the type of information we may collect from you or that you may provide when you visit the website www.residentialpark-sofia.com and our practices for collecting, using, maintaining, protecting and disclosing that information.  Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not you use our Website. 

This policy applies to information we collect:

  • On this Website
  • In email, text, and other electronic messages between you and this Website.
  • From your request’s form
  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

Collection of Data

Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:

“Any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

"Usage Information" or "Usage Data" is information about an individual’s online activity that, by itself, does not identify the individual, such as browser type, operating system,  top viewed and visited pages and links on our web site, top entry and exit points, number of form completions, time spent on pages, top downloads, top keywords used offsite to lead customers to our website, information collected via cookies, and other device event information such as system activity, crashes, and hardware settings.

Generally, we do not consider Usage Data as Personal Information because Usage Data by itself usually does not identify an individual. Personal Information and Usage Data may be linked together. Different types of Usage Information also may be linked together and, once linked, may identify an individual person. Also, some Usage Data may be Personal Information under applicable law.

Residential Park Sofia EOOD collects information that you provide to us and from your use of the Website and the services.  The information that we collect and how we process it depends on how you use and access the Website.  Some information is collected automatically through the use of cookies and similar data collection tools. Continue reading for more information on Residential Park Sofia EOOD’s use of cookies.

We collect information from you when you:

Use the Website: We collect Personal Information and Usage Data from you when you create a request for some of the services, contact us for help or information or otherwise provide your Personal Information, or request other services. We collect the information and content that you submit to us when you input your information in a form on our website (containing a name, email, contact phone and free text from your side), request additional information on a service/project, and when you enter comments or submit a review or complaint. 

Usage Data: We also automatically collect Usage Data when you interact with the Website. Whenever you use the Website or the services, we use the location information from your mobile device or browser to tailor the services and website experience to your location.

Information We Collect Through Automatic Data Collection Technologies.

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

We also may use these technologies to collect information about your online activities over time trough other online services (behavioral tracking). 

Cookies, as one of these technologies, can be controlled through browser settings. Be aware that setting the cookies controls to be too restrictive, or declining cookies, may affect your ability to use certain features of the Residential Park Sofia EOOD website. Please refer to your browser Help instructions to learn more about cookies and other technologies and how to manage their use. If you elect to refuse or delete cookies, you will need to repeat this process if you use another computer or change browsers.

The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. Even if this information does not constitute personal data on itself, if it makes it possible to reveal the identity of a data subject it is also protected according to the requirements of the Regulation. This helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests. The period for storing the data is 2 years, during which we believe that the development of our projects and services will continue to be of interest to you.
  • Speed up your searches.
  • Recognize you when you return to our Website.

 The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
  •  Pages of our  Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

External content and service providers

Certain content on the website and services related to its proper functioning, maintenance and accessibility are served by our external content providers and service providers. Residential Park Sofia guarantees that it has arranged its contractual relations with all these providers as processing your personal data in full compliance with the EU Data Protection Regulation. 

How Your Information is Used

We use the Personal Information that we collect to operate, improve, and personalize the Website and services including to provide customer service, customize our marketing, to detect, prevent and mitigate fraudulent or illegal activities. You agree that we may use your Personal Information as follows:

  • to provide the services to you;
  • to fulfil any other purpose for which you provided it;
  • to operate, improve and personalize the services we offer, and to give each user a more consistent and personalized experience when interacting with us;
  • for customer service, security, to detect fraud or illegal activities, or and for archival and backup purposes in connection with the provision of the Services;
  • to communicate with you, either via email, telephone, or otherwise as authorized by you to inform you about the Services, Conferences, Events, etc.
  • to better understand how users access and use the website and services, for the purposes of trying to improve the Website and services and to respond to user preferences, including language and location customization, personalized help and instructions, or other responses to users' usage of the services;
  • to help us develop our new services and improve our existing services;
  • to provide users with advertising and direct marketing that is more relevant to you;
  • to evaluate the effectiveness of and improve advertising and other marketing and promotional activities on or in connection with the Services.
  • for any other purpose with your consent.

Legal Basis for The Processing of Personal Information 

As an administrator of personal data within the EU the processing of your personal information by Residential Park Sofia EOOD will be legitimized as follows:

·         Whenever we require your consent for the processing of your personal information such processing will be justified pursuant to Article 6(1) lit. (a) of the General Data Protection Regulation (EU) 2016/679 (“GDPR”). This article in the GDPR describes when processing can be done lawfully.

·         If the processing of your personal data is necessary for the performance of a contract between you and Residential Park Sofia EOOD or for taking any pre-contractual steps upon your request, such processing will be based on GDPR Article 6(1) lit. (b).”). If this data is not processed, Residential Park Sofia EOOD will not be able to execute the contract with you.

·         Where the processing is necessary for us to comply with a legal obligation, we will process your information on basis of GDPR Article 6(1) lit. (c), for example complying in the fields of employment law.

·         And where the processing is necessary for the purposes of Residential Park Sofia EOOD’s legitimate interests, such processing will be made in accordance with GDPR Article 6(1) lit. (f), for example to detect fraud.

Disclosure of Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our affiliated companies within the EU - as free movement under conditions of legitimate interest.
  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
  • For legal purposes: We also may share information that we collect from users, as needed, to enforce our rights, protect the rights, property or safety of others, or as needed to support external auditing, compliance and corporate governance functions in cases where the legitimate interests prevail over the interests of individual subjects of personal data. We will disclose Personal Information as we deem necessary to respond to a subpoena, regulation, binding order of a data protection agency, legal process, governmental request or other legal or regulatory process. We may also share Personal Information as required to pursue available remedies or limit damages we may sustain.
  • Corporate Changes. We may transfer information, including your Personal Information, in connection with a merger, sale, acquisition or other change of ownership or control by or of us or any affiliated company (in each case whether in whole or in part). When one of these events occurs, we will use reasonable efforts to notify users before your information is transferred or becomes subject to a different privacy policy.

Where We Store Your Personal Data

The data we collect from you will be transferred to and stored in European Union for a period no longer than is necessary to meet the objectives set forth above. Residential Park Sofia EOOD will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide to Residential Park Sofia EOOD is stored on secure servers. Residential Park Sofia EOOD will do everything possible and will take appropriate technical and organizational measures to protect your data.

Accessing and Correcting Your Information

If you wish to exercise your rights regarding the processing of your personal data by Residential Park Sofia EOOD, please get in touch via rps@lindner-im.com 

You may also request information through our about: the purpose of the processing; the categories of personal data concerned; who else outside Residential Park Sofia EOOD might have received the data from Residential Park Sofia EOOD; what the source of the information was (if you did not provide it directly to Residential Park Sofia EOOD); where the personal data is stored and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by Residential Park Sofia EOOD if it is inaccurate. You may request that Residential Park Sofia EOOD erase that data or cease processing it, subject to certain exceptions. You may also ask Residential Park Sofia EOOD for your personal data to be supplemented or updated, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. You may withdraw your consent for the processing of personal data or the further processing of personal data by Residential Park Sofia EOOD at any time.  You may also request that Residential Park Sofia EOOD cease using your data for direct marketing purposes in case you have given such consent.  When technically feasible, Residential Park Sofia EOOD will—at your request—provide your personal data to you or transmit it directly to another controller. You have the right to receive your personal information in a structured and standard format.

You have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Residential Park Sofia EOOD processes your personal data.

 The exercise of your rights as a data subject at Residential Park Sofia EOOD can be accessed by contacting us by e-mail at: rps@lindner-im.com . Upon your request for access to your personal data, Residential Park Sofia EOOD will take all necessary action to provide you with the appropriate information about processing free of charge. In the event that the request is unreasonable or excessive, especially due to its repeatability, Residential Park Sofia EOOD may charge a reasonable fee by taking into account the administrative costs arising as a result of providing information or communication, or taking any other actions based on the request, and may justifiably refuse to take action.

 Residential Park Sofia EOOD is obliged to verify your identity before providing any information related to the processing of your personal data.

Deletion of personal data

The deletion of personal data is done in accordance with the legal requirements defined, for example, in the Electronic Communications Act for storing and providing information for the purposes of detection and investigation of crimes, obligations under the Accountancy Act for the storage and processing of accounting data, expiration of the Laws obligations and contracts, as well as other procedural laws, limitation periods for making claims, obligations to provide information to the court, competent state bodies, etc. or by internal rules adopted in the organization for specific personal data. Your data can also be anonymized. Anonymization is an alternative to data deletion. In anonymization, any personal identifiable elements that allow you to identify yourself are irrevocably deleted. Anonymized data is not legally obligatory for deletion because it does not constitute personal data.

Additional Questions

If you have any questions or concerns about this Privacy Notice, please contact us at: rps@lindner-im.com 

For any additional questions, regarding protection of your privacy data, you can contact Commission for Personal Data Protection:


Address: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592

Call centre - tel. +3592/91-53-518

Е-mail: kzld@cpdp.bg

Web-site: www.cpdp.bg

 

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